AI may be a headline today, but we’ve been integrating it into our workflows since 2013 — through proprietary tools like our fee predictors and licensed technologies that drive efficiency and cost predictability. Now, with generative AI, more than 100 purpose-built AI-enabled workflows, and a firmwide enablement program that equips every lawyer to use these tools effectively and responsibly, dedicated teams are strategically advancing how we enhance client service and professional development.
To drive effective adoption of these AI technologies, our dedicated Practice Innovation team:
- Meets regularly with each practice group to identify targeted, practical generative AI use cases.
- Delivers multi-level training for lawyers, beginning with foundational vendor-led sessions and progressing to advanced, practice-specific modules.
- Provides similar staged training for business and administrative teams.
- Appoints subject-matter experts and dedicated AI project managers to help lawyers refine prompts and apply the tools effectively and responsibly.
Firmwide AI Governance
- Deploying powerful technology is only part of the equation. Ensuring that every lawyer can use it responsibly and effectively is equally critical. SmartPaTH Plus includes a comprehensive, end-to-end AI enablement and training program—designed not merely to implement a tool but to maximize technological literacy across all staff and transform AI from a novelty into a scalable solution.
- This is not a patchwork of isolated training sessions. It is a comprehensive, systematic, firmwide rollout harmonized with a decade of prior innovation investment—designed to ensure adoption, build confidence, and deliver measurable client value.
Thompson Hine. Always Innovating. Always Advancing.